Don’t just listen, hear.
In life we often talk about good listeners. People who are always attentive and are the ear for you to bend when things are not going well. But listening is only half of the story as it takes a certain type of person to go from listening, to hearing. We all listen to what is happening around us yet very few people really, truly hear what is being said to us. I know that I have to make a concerted effort to stop myself thinking about what I am going to say or trying to solve t